Refund Policy

7-Day Free Trial

All new subscriptions include a 7-day free trial period. You can cancel anytime during the trial period without being charged.

Subscription Refunds

We offer a 30-day money-back guarantee for all monthly and annual subscriptions. If you're not satisfied with your learning experience, you can request a full refund within 30 days of your initial purchase.

To be eligible for a refund:

• Request must be made within 30 days of initial purchase
• Refunds are processed within 5-10 business days
• Original payment method will be credited

Lifetime Access

Lifetime access purchases are eligible for a refund within 60 days of purchase, provided you have completed less than 25% of any single program.

How to Request a Refund

To request a refund, please contact our support team at support@thesorai.io with your account details and reason for the refund request. We typically respond within 24-48 hours.

Cancellation Policy

You can cancel your subscription at any time from your account settings. Upon cancellation:

• You'll retain access until the end of your current billing period
• No further charges will be made
• You can re-subscribe at any time

Contact Information

For questions about our refund policy, please contact us at support@thesorai.io