Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Payment information (processed securely through Stripe)
• Learning progress and course completion data
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Process your transactions and send related information
• Personalize your learning experience with AI mentorship
• Send you technical notices and support messages
• Respond to your comments and questions

3. Information Sharing

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., payment processing)
• When required by law or to protect our rights
• With your consent or at your direction

4. Payment Security

All payment transactions are processed through Stripe, a PCI-compliant payment processor. We do not store your full credit card information on our servers.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and personalize content. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@thesorai.io